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Visitor Information

Booking

Imaginosity advises that visitors ALWAYS book in advance. We perfer to avoid any disappointment for children who would find it difficult to understand that they are unable to visit due to an issue around capacity. It is always better to book, either ONLINE or by calling 01 2176130.

 

Timed Ticketing

At busy times (weekends, Bank Holidays, Summer Holidays and Mid Term Breaks) we operate a timed-ticketing system, which guarantees you a 2 hour visit in the museum at set times. This allows plenty of time to explore and enjoy all the exhibit areas.

 

Tickets

Tickets can be purchased on-line at or in advance over the phone on 01 2176130. Admission prices can be seen HERE. 

 

Supervision

Grown-ups are required to stay with and supervise their children at all times. We uphold a policy of 'no children without adults, no adults without children.' 

 

Baby Carriers/Buggies

Due to Fire Regulations, we do not permit buggies beyond the Reception Area. We do however provide Baby Carriers for your comfort and convenience. You can request a carrier on arrival. 

 

Directions

Imaginosity is located in the Beacon South Quarter in Sandyford in Dublin 18. The museum is easily accessible from Exit 13 on the M50 and only a 10 minute walk from the Luas Green Line (Stillorgan Stop). Sat Nav Coordinates: 53.278070,-6.215890. Click here for Map & Travel Directions. 

 

Parking

Imaginosity recommends the Dunnes Stores underground car park if you are travelling by car. There is no on-street parking available. You can park for up to 2 hours free of charge in the Dunnes Stores car park. 

 

Maps

CLICK HERE FOR A MAP OF THE BUILDING
CLICK HERE FOR A MAP FOR DIRECTIONS AND TRAVEL PURPOSES 

 

Reception Desk

The main entrance to the museum can be found up the main steps at the front of the building.The museum Reception Desk, just inside the door, is where you should check in on arrival. Reception Staff will explain how the museum works and provide you with any other information that you require for your visit including workshops or any other activities that take place during your session. 

 

Adult/Child Ratios

We require one supervising adult to every 5 children over 3 years and 1 adult to every 3 children under 3 years. Grown ups must stay with and supervise their children at all times.

 

Accessibility / Special Needs

Imaginosity is designed to be an inclusive space.  Imaginosity is fully accessible to all visitors. Visitors who require a carer, the carer will be admitted free of charge. 

 

Wheelchairs

The building is fully accessible to wheelchair users. More information is available HERE

 

Animals

Imaginosity does not allow animals into the building with the exception of Guide Dogs and Assistance Dogs. We ask where possible that visitors can notify us if they will be visiting with such animals prior to their visit.

Baby Care

There are baby changing facilities on level 1 and at reception and Breastfeeding mothers are welcome at Imaginosity. A microwave is also available to customers in the cafe area for bottle/baby food warming.  Should you require any assistance with babycare whilst at the Museum, our fully trained staff are always happy to help.

Clothes

There is always a chance that your child may get wet or messy (paint, glitter etc) if they take part in one of our interactive workshops. We do provide aprons and smocks but it is always best to leave your best clothes at home when you visit.

Child Protection

All Imaginosity staff are trained in Child Protection Awareness and Gard Vetted.

Café

Watch this space for something new and exciting coming soon! In the interim, please feel free to us the cafe space to eat and drink your own snacks. Please note food and drink is not permitted on the museum floor and must be consumed within the cafe space for health and safety reasons. 

Food & Drink

Food & Drink may only be consumed in the café space. No food or drink is permitted on the museum floor for health & safety reasons. No hot drinks will be permitted beyond the external Reception Area.

Birthday Parties

Imaginosity provide a comprehensive list of birthday party options.  Our birthday parties are full of excitement and discovery - a unique experience that is bound to create happy memories for that special time in your child's life. Imaginosity can work alongside you to create the best party package that fits your needs and make sure that your child's party will be treasured forever.  For more details please click here.  Please note that all birthday parties must be booked in advance with the party team, unofficial walk in birthday party groups cannot be accomodated as all space needed for parties and birthday celebrations must be pre-booked and reserved.

First Aid

All Imaginosity Staff are First-Aid Trained. If a situation arises that requires first aid, during your visit, please contact a member of staff immediately.

Gift Shop

The museum Gift Shop hosts an array of toys, books and party bag fillers for all ages (up to 8 years).  You will find educational toys, plush puppets, arts and crafts toys, gorgeous fancy dress costumes and more. More information can be found HERE.

Inappropriate Language

Swearing and inappropriate language are not accepted in the museum....little people's ears are always switched on.

Lockers

Lockers are available in the Reception area for your convenience. All lockers take a €1 coin that is retuned once the locker is opened.

Lost Persons

For the safety of all, grown-ups should stay with their children at all times during their visit and should have a plan in place in case of accidental separation. If a child and grown-up become separated, a staff person in purple should be notified immediately. The Museum has a procedure in place for reuniting children with their grown-ups.

Payment Options

The payment options available at Imaginosity are by cash, Mastercard, Visa Card, Visa Debit cards and all other Laser Cards. Imaginosity does not accept American Express cards.

Running!

Although Imaginosity is a very exciting place to be, we would ask that children do not run around once inside. This is simply to avoid our younger visitors being knocked over or injured.

Smoking

Smoking is not permitted within the building or close to the main doors of Imaginosity.

Schools

We welcome educational school tours at Imaginosity. We provide educational programming for schools at various points throughout the year that coincide with national Maths Weeks, Science Weeks and Engineers Weeks, as well as the annual school tour season throughout the months of May and June. More information can be found HERE.

Staff

All Imaginosity Staff are trained, Garda Vetted, Child-Protection Trained experienced professionals, with qualifications ranging from fine art, drama and performance studies, to museum studies and music. All Imaginosity Staff wear PURPLE/BLUE/PINK T-Shirts with the word 'STAFF' clearly displayed on their backs. While in the museum, you may also see our museum Interns wearing Green T-Shirts (The word 'Intern' is clearly displayed on their backs). Our Interns are students who come from all over the world, to engage in Imaginosity's Internship Programme and to learn whilst assisting in tasks and programmes in the museum. Museum Interns are always happy to help out, and guide you towards a Staff Member if required. English may not be the Intern's first language, so we would ask that you please be patient with them while they try to assist you or take part in a workshop or other activity.

Workshops

Imaginosity hosts an interactive workshop within every session. The workshop operates on a first-come, first-served basis and children must be accompanied by an adult at all times. On arrival you will be notified of the workshop taking place within your session, where it is taking place and at what time. A public announcement will be made to inform you that the workshop is commencing.

Wi-Fi

Imaginosity does not have Wi-Fi for visitors, simply because we would encourage you to interact with your children while in the museum.

Opening Hours

Monday: 1.30-5.30pm

Tues - Fri: 9.30-5.30pm

Sat & Sun: 10.00-6.00pm

Bank Holidays: 9.30-5.30pm

Admission Prices

Adults
Children (3yrs+)
Concession
Toddlers(1-2 yrs)
Babies(6-12mths)
8€
8€
7€
6€
2€

Location

The Plaza,
Beacon South Quarter,
Sandyford,
Dublin 18
Tel: + 353 (1) 2176130
Fax:+ 353 (1) 2176136

View location and directions at Google maps

Gift Shop Vouchers

Gift vouchers available

Member Decal 2016